Disclaimer

CELLAAX SDN BHD WEBSITE USER CONSENT:

The information and materials contained in or accessed through this website are designed for informational and educational purposes only.

CELLAAX in no way warrants or represents, whether expressly or implicitly, as to the accuracy, currency or entirety of any information contained or referenced in this site and CELLAAX assumes no liability for any errors or omissions in the content of this site nor any risk for your use of this website.

CELLAAX will use reasonable efforts to include accurate and up-to-date information on this website but makes no warranties or representations of any kind as to its accuracy, currency or completeness. You agree that access to and use of this website and the content thereof is at your own risk. CELLAAX disclaims all warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

The internet user may not copy, distribute, publish or commercially exploit the content of this website, or use this website for any other purposes not specified herein. This website may only be used for lawful purposes, and in a manner which does not violate the rights of, or restrict or inhibit the use of this website by a third party. Such restriction or inhibition shall include but is not limited to, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or of defamatory, racially or ethnically objectionable material of any kind or disruption of normal flow of dialogue within this website.

References to specific treatments, products, or services do not constitute or imply recommendation or endorsement by CELLAAX. It should not be construed as medical advice nor should it be used for diagnostic or treatment purposes. If you feel you have a health problem, please consult a medical professional.

Under no circumstances shall CELLAAX be liable regardless of the form of action for any failure of performance, system, server or connection failure, error, omission, interruption, breach of security, computer virus, malicious code, corruption, delay in operation or transmission, transmission error or unavailability of access in connection with your accessing this website and/or using the online services even if CELLAAX had been advised as to the possibility.

Should any part of this website offer you the opportunity to join in or read from a forum, please be aware that any communications posted on the forum represent the views of the individual who posted such communication and are not to be taken as the views of CELLAAX. CELLAAX accepts no responsibility or liability for anything posted on a forum by any persons under of the forum and no one is allowed to use the forum to post, upload, or otherwise transmit information or pictures that are defamatory, a breach of privacy or otherwise unlawful. CELLAX reserves the right to monitor any information transmitted or received through any forum. CELLAX, at its sole discretion and without prior notice, may at any time review, remove or otherwise block any materials posted or take any legal measures against the wrongdoer.

Privacy Notice

  1. Cellaax Sdn Bhd Privacy Notice on Personal Data Protection Act 2010

This Privacy Notice sets out how Cellaax Sdn Bhd and its subsidiary, associated, related and affiliated companies, whether present or future (collectively known as “Cellaax” or “we” or “us” or “our”) collect, store and handle personal information (as defined below) of individuals in accordance with the Personal Data Protection Act 2010 (“PDPA“) and the laws of Malaysia.

Please read this Privacy Notice pertaining to personal information we may collect from you. By providing your personal information to us, you are consenting to this Privacy Notice and the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Notice.

 References to the term ‘you’ and ‘your’ shall include your representatives and agents.

  1. What This Privacy Notice Explains?

The aim of this Privacy Notice is to explain to you the kind of personal information that we may gather from you directly (whether in business dealings with Cellaax, or during any communication with us either directly or via a networking pages or social media, websites, and how such personal information is gathered, processed, stored, used, disclosed and/or transferred and most importantly, your right to access and correct your personal information.

  1. What Kind of Personal Information are Collected?

For the purpose of our business, we need to collect relevant personal information from you and it may include (but not limited to) the following:

(a) name, date of birth, national registration identity card number, passport number, photograph, business name and registration no;

(b) gender, occupation, race, marital status, employer details, work history, income, employer, references and any other details of past employer;

(c) personal and business contact information including corresponding address, email address and phone number;

(d) information in connection with the services or products you may have purchased from us or have registered your interest with us for purchaser, information, updates, inquires etc;

(e) credit card information and bank account details, billing and payment transaction status and records;       

(f) the equipment you use when accessing our services (such as your mobile handset, your computer system and platform) when you visit any of our websites (for example the pages you access and the services and/or products you browsed);

(g) CCTV recording of your image taken when you visit any of our premise; or

(h) such other relevant information and date to enable us to provide our services.

  1. When and How we Collect your Personal Information?

We may collect personal information directly from you when you:

(a) communicate with us via our networking webpages and social media services;

(b) participate in any of our surveys, competitions, contests or loyalty programs run/organized by us;

(c) register interest and/or request for information or make enquire with us;

(d) respond to any marketing materials;

(e) commence a business relationship with us (for example, as a service provider/business partner);

(f) visit any of our premises or browse our websites or social media accounts; and

(g) lodge a complaint or provide feedback to us.

Other than personal information obtained from you directly (as detailed above), we may also obtain your personal information from third parties we deal with or are connected with you (credit reference agencies, financial institutions, public or government agency or registry), and from such other sources where you have given your consent for the disclosure of information relating to you, and/or where otherwise lawfully permitted.

  1. How we use Your Personal Information

We do not sell or disclose your information in an unauthorised manner to any third parties. Your information is used strictly for the following purposes mentioned herein, but not limited to:

(a) verify your identity;

(b) verify your eligibility to enter into employment or business transaction with us;

(c) providing you with customer service and responding to your queries, feedback, claims or disputes;

(d) facilitate communication between us;

(e) perform research or statistical analysis in order to improve our product offerings and services and for marketing and promotional purposes;

(f) Subject to obtaining your consent in such form as may be required under the applicable law, we may use your name, phone number, residential address, email address and fax number to provide notices, surveys, product alerts, communications and other marketing materials to you relating to goods and services offered by us from time to time;

(g) provide our products and services to you;

(h) notify you of any changes to our terms and conditions or the products and services offered to you;

(i) for customer research purposes to better improve our services;

(j) inform you of products and services which may be of interest to you including information about products and services offered by us;

(k) maintain records as part of our business or other purposes in so far as is permitted by the law;

(l) Making such disclosures as may be required for any of the above purposes or as required by law or in respect of any claims or potential claims brought against us.

If you voluntarily submit any information to us directly or via our networking pages or social media or websites for publication on the platform including but not limited to, Company Profile and any discussion forum, then you are deemed to have given consent to the publication of such information on the platform.

  1. Disclosure of Personal Information

Save in accordance with this Privacy Notice and except as permitted or required under any enactment, law, statute or regulation, we will not use or disclose your personal information without any prior consent (implied and/or express). However, it may be necessary for us to engage third party companies, service providers or individuals to perform certain services on our behalf. In such event, you hereby agree and consent that we may disclose and transfer your personal information to the third parties, within or outside Malaysia, including without limitation, as follows:

(a) agents, sub-contractors, consultants, service providers and authorize representative;

(b) banks and financial institutions;

(c) insurance providers;

(d) storage facility providers;

(e) external advisors and other professional advisors, such as legal advisor, auditors and accountants; and

(f) such other party as the we deem necessary for the purposes mentioned in paragraph 5 above.

We shall also disclose and transfer the information to any statutory bodies, regulatory bodies and / or governmental authorities where legally required to do so.

  1. Direct Marketing

If you have once given us your personal information, you may receive from us from time to time SMS, WhatsApp message, email and direct mailings containing promotional materials. If you do not want to receive them, please notify us by contacting us via the contact details set out in Section 8 below.

  1. Your Rights to Request for Access and Enquiries

You may at any time hereafter request for access to, or request for rectification or correction of your Personal Data (subject to payment of fees, if applicable), or limit the processing of your Personal Data by us, as the case may be, however subject to the exceptions and restrictions as may be contained under the applicable law.  You may make a request to us by contacting us directly via the email provided below:

[email protected]

  1. Your Obligations

You are responsible for providing accurate and complete information to us about yourself and updating this personal information as and when it becomes inaccurate, outdated or incomplete by contacting us via the contact number provided at Section 8 above.

  1. Consequences of Refusal / Failure to Provide Personal Information

When personal information provided is wholly voluntary in nature, you are not under any obligation or under any duress to do so. However, in some circumstances, when it is obligatory to provide us your personal information, the failure to do so may result in the following consequences in which we shall not be held liable:

(a) inability to maintain your clientele with us;

(b) inability of us to provide our services or products to you; and

(c) inability to keep you apprised of any information requested or business development activities.

  1. Safeguards and Protection

We shall keep and process your personal information in a secure manner and prevent any unauthorized and/or unlawful processing, any accidental loss, destruction or damage to your personal information. We endeavour to implement the appropriate administrative and security safeguards and procedures in accordance with the Act to protect and safeguard the integrity of your personal information.

  1. Updates to our Privacy Notice

We reserved the right to amend this Privacy Notice from time to time and the updated version shall apply and overrides any and all previous versions, including but not limited to, leaflets or hard copy versions.